Many seasoned negotiators will tell you, never to say “No”. This is true. It has huge psychological effects and will dramatically affect the results of your negotiations. Even if you do not agree with the proposal, use other ways of saying “No”.
Never give a straight “No” answer.
1) “I don’t think this really works for me.”
2)
3) “Maybe we can discuss this further.”
4) “I like your proposal but there are some points which I will need to clarify.”
5) “Let me think about it, I will get back to you.”
6) “I can’t do this but I can…”
7) “I understand your situation but I can’t confirm anything until …”
Always be polite, yet firm. Not that you have to be nasty to be firm. Recall how you were turned down by others in subtle ways. Learn from them. It can avoid hurting the other party’s pride as well.
Remember: Learn to say “No” in as many different ways as possible.
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Jens Thang
Unleash The Negotiation Guru In You!
Email: jens@thenegotiationguru.com
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