Image by: Muha
Here are articles, blog posts and books to check out for the weekend!
From the Web:
How to detect lies: Become a lie detector
The following techniques to telling if someone is lying are often used by police, and security experts. This knowledge is also useful for managers, employers, and for anyone to use in everyday situations where telling the truth from a lie can help prevent you from being a victim of fraud/scams and other deceptions.
How to negotiate with your kids
Anyone who has raised kids knows that there is no tougher negotiator than the average nine year old. Help has at last arrived for parents eager to negotiate more effectively with their own children.
How to handle difficult people
There’s a single, powerful and highly effective tool for managing difficult clients (or employees, colleagues and bosses for that matter). For managing difficult people of all ilks, actually.
It’s a deceptively simple tool at first blush, perhaps so simple that you may be tempted to scoff at it. Dismiss it, even. It’s harder to use than it looks, because it takes commitment to master. Once mastered, though, it will be freely at your disposal and you’ll find that it can unlock even the most challenging conversations with difficult people at work. It’s a tool skilled mediators use because we know its power.
Could Online Mediation Really Work?
While I can see the benefit of online arbitration or neutral evaluation, I’m somewhat dubious about how online mediation would work. Before anyone suggests that my resistance stems from some sort of protectionist attitude, I am all for developing new ways to help parties resolve disputes. Again, I see how this could work very well for small claims arbitration.
Five Fundamental Skills for Effective Negotiation: Perception of Power
You’ve done your research (Information Gathering), plotted your moves (Strategic Thinking), recognized your constraints (Time Management) and you’re ready to negotiate. Unfortunately, the other side really doesn’t need to talk to you. And guess what? They don’t have to - you’re the buyer today and the vendor is Microsoft. Ugh. OK. So what do you do now? How do you get a player as big as Microsoft to be willing to talk with you and make concessions?
How to Win a Debate Without Starting a Flame War
Can two people have a reasonable discussion without starting a yelling match? I’m an opinionated person, so it can be hard not to let my passions heat up an argument. However, by changing the way I handled debates, I can normally keep debates friendly.
From the Bookstore:
Influence: The Psychology of Persuasion
Arguably the best book ever on what is increasingly becoming the science of persuasion. Whether you’re a mere consumer or someone weaving the web of persuasion to urge others to buy or vote for your product, this is an essential book for understanding the psychological foundations of marketing.
From the Archive:
How to Persuade More Effectively: 6 Principles to Help You Be More Persuasive Immediately
In negotiation, you have to persuade. It can improve your negotiation results. Persuasion is something everyone has to do. There is no secret formula on how to persuade more effectively. It depends on which persuasion principles that you apply.
The 6 principles of persuasion by Robert Cialdini is not rocket science at all. This post will provide an overview of the 6 principles of persuasion which you can use immediately in your next negotiation. These 6 principles are there to guide you and not rules to live by.
Look at them as guidelines which can open up more options for you when you negotiate.
8 Best Ways to Get Power: Master Them to Negotiate Everything You Want
Power is a way to get from one place to another. It enables you to achieve what you want. You feel powerful when you are able to control the other party. Power is not a bad thing. It’s the abuse of power that makes it bad.
Power gives you the ability to influence other people. There is absolutely nothing wrong with using power. We all have power and have used power in one way or another (though you might not have noticed).
Power is dynamic and neutral. It is based not on logic but on perceptions. When the other party feels that you have power over them, it simply means that they perceive you have the ability to help them or hurt them.
How to Win Big at Negotiation: 3 Rules You Must Definitely Know
The best way to win and win BIG at a negotiation? Get to a win-win situation.
The main objective of a win-win negotiation is to be able to help the other party get what they want. Here, I am not advocating that you should sacrifice to help them get what they want. Find a solution that is best for both parties. Make them leave the negotiating table feeling that they have won.
The term “win-win” has been abused many times over. You can even negotiate on what a “win-win” solution is. Ideally, you want the other party to feel that it’s a win-win solution as well. It has to be mutual. If you are alone in believing that it’s an ideal win-win situation, you can’t be further from the truth.
So, how can we arrive at a true win-win situation?
Unethical Tactics in Negotiation: How You Deal with Them
Experienced negotiators know hundreds of tactics and strategies. However, when under pressure they will instinctly do whatever that works. In a real world negotiation situation, unethical tactics are very common. These tactics come in all direction and you won’t have time to think.
The skilled negotiator is able to deal with unethical tactics quickly with high level of control. With dedication and consistency, we can slowly learn how to deal with unethical tactics.
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Jens Thang
Negotiation Skills for Everyone
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Email: jens@thenegotiationguru.com
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